Les Mills International

Using the scheduler 15

• What is the link to access the scheduler?
• I've forgotten my username and password
• When I schedule a class why does it not appear on my iPad timetable?
• How does on demand work?
• Setting a default language for your club

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Using the App 26

• Does the iPad mirror screens?
• How long do downloads take?
• I'm seeing the error message 'Looks like there are no studios that can be registered to the account right now'
• Can I log into the App with my temporary password?
• I have a new iPad and would like to remove the old one

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Playing classes 14

• The class I scheduled is not playing
• The wrong class is playing, what should I do?
• When I pause a class it ends early
• Audio is working but I have no video
• The video is playing but none of the automation features are working

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AV/technical information 10

• What are my must have devices and equipment?
• What is an EDID and why would I need one?
• Server IP whitelist
• Automation Guide
• Support has detected AV disconnections on my device. What troubleshooting steps should I follow?

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Downloading content 9

• Optimizing big downloads
• How long will downloads take?
• My content downloads have failed. What should I do?
• What is an Access code?
• My access code doesn't work or has expired

See all 9 articles

Getting started with Virtual 9

• What are the steps to activate my account for the first time?
• How do I create and edit my schedule?
• How do I export the timetable to PDF or .CSV?
• How do I create my own custom programs? (non-Les Mills classes)
• How do I restrict the programmes downloaded to the iPad during setup

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