Les Mills International
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Using the scheduler
What is the link to access the scheduler?
I've forgotten my username and password
When I schedule a class why does it not appear on my iPad timetable?
Setting a default language for your club
Why is the release I specified no longer playing?
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Using the App
Does the iPad mirror screens?
How long do downloads take?
Can I log into the App with my temporary password?
How does on demand work?
I have a new iPad and would like to remove the old one
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The class I scheduled is not playing
The wrong class is playing, what should I do?
Audio is working but I have no video
I scheduled the wrong class and now it's playing. How do I stop the class and start a new one?
My picture is freezing, I have issues with audio and playback in general
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What are my must have devices and equipment?
What is an EDID and why would I need one?
Server IP whitelist
Support has detected AV disconnections on my device. What troubleshooting steps should I follow?
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Optimizing big downloads/iPad settings
How long will downloads take?
My content downloads have failed. What should I do?
What is an Access code?
How do I restrict downloads to certain times of the day?
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Getting started with Virtual
What are the steps to activate my account for the first time?
How do I create and edit my schedule?
How do I export the timetable to PDF or .CSV?
How do I create my own custom programs? (non-Les Mills classes)
How do I restrict the programmes downloaded to the iPad during setup
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Features in each App release
Features in Virtual App version 1.14.1
Features in Virtual App version 1.15
Changes to the Virtual Scheduler
App 1.15 New On Demand User Interface
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Error message troubleshooting
I'm seeing the error message 'Sorry - unable to load timetable' on the Scheduler
I'm seeing the error message 'Looks like there are no studios that can be registered to the account right now'
I'm seeing the error message 'Your device is currently offline. Your changes will sync when your device comes back online'
I'm seeing the error message on the App 'Your device has been unregistered. Please contact us'
I'm seeing the error message 'there is no external screen connected'
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