(e.g. the lights haven't dimmed, the screen hasn't come down)

It's a good idea to restart the iPad, and follow the steps below:
1. Exit guided access mode
2. Restart the iPad
3. Once the iPad has been restarted, click the Les Mills Virtual App icon to open the app
4. Re-enter guided access mode (refer step 1 above).
5. Test the automation is working by waiting for a scheduled class to start or entering admin mode to manually start a class.

If this is unsuccessful and you are not seeing the usual automation events, please contact your AV partner for further assistance.