Why Has the Refresh Button Has Appeared in the ‘Downloading in Progress’ Tab?

Modified on Tue, 16 Jul at 10:27 AM

この記事はJapaneseで表示されません。Englishでご覧ください。
Why Has the Refresh Button Has Appeared in the ‘Downloading in Progress’ Tab?

When a download fails, the Virtual APP re-queues the release to the top of the Downloading in Progress tab and the refresh button (circle with an arrow), appears to the right.  There is no required action, the release will re-download automatically.


The below image is an example of a failed download (BODYPUMP 111) that is queued for re-download.


If the release stays stuck, try refreshing a random release from the Downloaded tab to see if that forces the stuck download to download.  If this is successful, please play the release in admin mode via the App to make sure it plays to completion.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article