Why Has the Refresh Button Has Appeared in the ‘Downloading in Progress’ Tab?

Modified on Tue, 16 Jul at 10:27 AM

Why Has the Refresh Button Has Appeared in the ‘Downloading in Progress’ Tab?

When a download fails, the Virtual APP re-queues the release to the top of the Downloading in Progress tab and the refresh button (circle with an arrow), appears to the right.  There is no required action, the release will re-download automatically.


The below image is an example of a failed download (BODYPUMP 111) that is queued for re-download.


If the release stays stuck, try refreshing a random release from the Downloaded tab to see if that forces the stuck download to download.  If this is successful, please play the release in admin mode via the App to make sure it plays to completion.


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