Using the App

Does the iPad mirror screens?
When first connecting the iPad to your display, the iPad will mirror the desktop to the external display. As soon as you open the Virtual app, the mirroring...
Fri, 27 Jul, 2018 at 4:21 AM
How long do downloads take?
Included in the initial download of the standard bundle of 5 Virtual Group Fitness programs is over 50 hours of high definition video. Downloading these can...
Sat, 8 Sep, 2018 at 11:15 AM
Classes are not playing on the iPad
The Virtual app is designed to play high definition video to an external display while still enabling the app to be used to view the timetable, browse upcom...
Sat, 8 Sep, 2018 at 11:17 AM
I'm seeing the error message 'Looks like there are no studios that can be registered to the account right now'
This error message will display for two reasons:  1. You are not setup for an additional studio (device).  Please contact your LES MILLS representative ...
Tue, 13 Nov, 2018 at 1:41 PM
Can I log into the App with my temporary password?
No. A new permanent password needs to be created during your Virtual Scheduler setup via your desktop before the iPad app login. Follow the instructions in ...
Tue, 18 Sep, 2018 at 5:39 PM
I have a new iPad and would like to remove the old one
Below is the procedure to unlink/remove the connection to the old app install so you can connect it to the new iPad:   1. Log into the Virtual scheduler t...
Fri, 14 Jun, 2019 at 4:01 PM
How do I add an additional device/new studio?
To add an additional iPad to your account, contact your Les Mills representative who can arrange a new studio that's ready to connect your new iPad. ...
Thu, 13 Sep, 2018 at 9:57 AM
Where do I download the App from?
Go to the Apple app store and search for 'LES MILLS Virtual' to download.  Please note, there are two LES MILLS Apps, please ensure you select VIRT...
Sat, 8 Sep, 2018 at 11:30 AM
How do I upgrade to the latest version?
Please follow the below instructions if you do not have the latest release and it should update the newest one.  1. App Store 2. UPDATES 3. Pend...
Wed, 12 Sep, 2018 at 4:38 PM
Does my iPad need to be online all the time?
No, but it is good practice to keep your device connected to the internet so that any changes you make to the schedule will sync.  The player operates in an...
Mon, 7 Oct, 2019 at 12:13 PM