Using the App

My iPad keeps connecting to the wrong wifi source
If your iPad reboots, performs an IOS update or is taken off site it might switch to the wrong wifi source.  Please ensure the following steps are followed ...
Tue, 30 Apr, 2019 at 12:39 PM
How to force close the App
After the release of App version 1.9 a user can force close the APP in order to trigger a re-connection to Virtual systems.   For iPad models with a hom...
Thu, 16 May, 2019 at 10:46 AM
I'm experiencing issues with my App and would like to run a health check
1. Unlock the padlock to the top right of the App 2. Navigate to 'Version' > click on 'Run Diagnostics Test' 3. The test will start...
Wed, 25 Dec, 2019 at 12:15 AM
iPadOS information
What is iPad OS? Apple are releasing a new OS on the 24th of September and the release will slowly be pushed out globally.  This is a release for iPad'...
Tue, 24 Sep, 2019 at 10:30 PM
Is an intermittent wifi connection recommended?
Intermittent wifi connection is not recommended for the Virtual App. A stable connection is required in order to download Virtual content as successfull...
Thu, 31 Oct, 2019 at 3:00 PM
How does the Screen Saver functionality work?
If you would like to display an image of what class is coming next on your Virtual screen during breaks in classes, this can be enabled by toggling the Scre...
Thu, 20 Feb, 2020 at 9:44 AM
I'm seeing the error message 'there is no external screen connected'
This error message will appear when the APP loses connection with the external screen.  The class may or may not continue playing.  If a class has failed to...
Wed, 5 Feb, 2020 at 4:22 PM