Playback History

Modified on Fri, 29 Apr, 2022 at 2:06 AM

Playback History is only available in App version 1.15. This allows a user to drill into the playback record and see why a class failed. There is also the ability to clear playback history.  These features are useful to allow the end user to diagnose an issue on the fly.  An orange status indicates a disruption, whereas a red status indicates a failure.


It's found Via App Settings > Playback History.  Tap on the small green arrow next to the class to open up details and view the log to see why the class failed or was disrupted.


Users can also clear Playback History for the day, or entirely


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article