One of my classes is missing

Modified on Sun, 17 Sep, 2023 at 7:06 PM

Behind the scenes, we will update the content that is available on the device.  This may include:

Updating the video and audio files for a class (new audio language, improved video etc.).

In this case, we will remove the class from the carousel whilst we update it. We do this so that a user does not select a class whose video or audio files are being changed. If they are using a video that we are updating, it may get corrupted and become unusable.

Once the update process is complete, the class will be re-added to the carousel.

Removing older content

In order to make room for fresh content, we will at times need to remove older content


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article