Why is my content re-downloading?

Modified on Thu, 24 Oct 2019 at 02:08 PM

There are a few reasons content might re-download.


1.  A new language has recently been added to your account.  In this case the video files need to re-download together with the audio files.

2. You were on an old App version and updated to a new version, skipping a few releases in between.  To avoid this, please update your APP whenever requested to do so.

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