Why Is My Content Re-Downloading?

Modified on Tue, 16 Jul at 10:23 AM

There are a few reasons content might re-download.

 

1.  A new language has recently been added to your account.  In this case the video files need to re-download together with the audio files.


2. You were on an old App version and updated to a new version, skipping a few releases in between.  To avoid this, please update your APP whenever requested to do so.

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