Below is the procedure to unlink/remove the connection to the old app install so you can connect it to the new iPad:


1. Log into the Virtual scheduler tool via your desktop at with your Virtual username and password.

2. Click on the Settings icon and select 'Manage Devices' .

3. To the right you will see options to ‘REMOVE DEVICE’. Click on the option that corresponds to the device you would like to remove.

4. Click the Green button: SAVE CHANGES to process the device unlinking.

5. Once this has processed, it will take 5 minutes for the Virtual App to become ready for connecting/pairing with your studio timetable.

6. Log into the Virtual app on your new iPad with your Virtual username and password and select your studio from the list and begin setup.